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FAQ's

Do you have all of the products on your website in your Stafford store?

With over 16,000 products on our website, we are unable to display or house all of these items in one location. However, stock is sent from the warehouse as needed. Our staff will call or email you when your order is ready to be collected.

During these times, delays delivering freight within Australia has increased, and combined with the unpredictability of international freight, sometimes it's not possible to have the goods in store when needed. This situation, unfortunately is out of our control at this time, but we do try to suggest substitutes where available.

Please email us with your questions or suggestions, and we will endeavour to help in any way with birthday party ideas to ensure that your party is a unique and happy occasion.

Please send us your question using the form below and we will answer your enquiry as soon as possible.